Alstroemeria Spring Mix

Care and Handling – Alstroemerias

Please have someone available to receive and process the boxes on the delivery date.

Upon arrival of your premium alstroemeria, uncover the box. It is normal for your flowers to appear dehydrated and thirsty. Their appearance will change once they have hydrated. Follow our care and handling tips to ensure full hydration and a long shelf life for your enjoyment.

Processing your Alstroemeria:

• Cut stems 1 inch on a 45-degree angle. Always cut fresh flowers with a sharp knife. Scissors or a dull knife can crush the stem of a flower and reduce the amount of water that can reach the bloom. When you are cutting the stem, place the knife on an angle and slice through the stem. This creates a point at the end of the stem, which maximizes the amount of water that can reach the bloom. It is always most beneficial to cut flowers under water so that the hydration process is smooth.
• Arrange your blooms in a vase with a minimum of 6 inches of water. Mix the package of flower food with the water.
• Place the blooms in a cool room in a container or vase of your choice.
• To prolong the vase life of your blooms, recut the stems ½ inch, clean the vase and replace its water every three days.
• Never place your flowers where there might be a warm draft, such as the top of a refrigerator or beside a heating vent. Fresh flowers last longer when they are at room temperature or lower.

Flower Food Tip:

You can also easily make your own flower food. Follow the steps below and you will give your flowers added shelf life. This homemade flower food mix can be used for all flowers.

• Pour clean fresh water in the container or vase of your choice.
• To prevent the water from developing bacteria, add 1-2 caps of household bleach to the water.
• For its nourishment, add 2 tablespoons of table sugar to the water.
• In addition, 1 tablespoon of lemon or lime juice provides citric acid which also provides nourishment for your blooms.

Shipping Policy

FREE SHIPPING POLICIES !!!

E-blooms Farm Direct Inc offers Free Shipping in all the products and orders delivered to the United States including Alaska, Hawaii, and Puerto Rico. For Alaska, Hawaii, and Puerto Rico, we need 1 extra day.

Please have someone available to receive and process the boxes on the delivery date.

We recommend caring for your flowers as soon as possible! Please follow our Flower Care & Preparation guide for each flower type you receive, to ensure that the quality of the flowers is not affected.

We suggest that you calculate your delivery date at least 2-3 days before your event. This will give you enough time to make any necessary adjustments in case of any unforeseen circumstances.

Shipments can be delayed due to various reasons and circumstances, in such cases, shipping and/or delivery dates may be modified. It’s always a good idea to keep track and stay in touch with the shipping company to get the latest updates on your shipment’s status.

Shipments may be delayed by weather or other unforeseen circumstances resulting in shipping and/or delivery dates being modified.

E-blooms Farm Direct Inc is not responsible for lost or stolen packages, damage to the products as a result of being left in inclement weather, UPS or other shipping delays, delays as a result of Customs and Agricultural inspections, or other acts of nature.

Upon receipt of your order, E-Blooms will send an acknowledgement, and process your request. Although your order will be shipped express, please allow a minimum of 7 days for the handling and shipping process. Deliveries are available Tuesday through Friday to the 50 states and Puerto Rico. Deliveries are not available on Monday, Saturday, or Sunday. Holiday schedules may differ from regular shipping schedules.

Returns Policy

EBlooms Direct guarantees the flowers we deliver. They are selected and graded with pride for “Touch a Life Foundation”. If for any reason you are not satisfied with the product freshness delivered, please notify us immediately to request a possible replacement and/or refund.

Each order is especially packed for you and is shipped directly from our partner farms in Ecuador and Colombia. Therefore, there will be times when a 24-hour replacement is not available or possible. Replacement will only be honored if the flowers arrive in poor condition. We require photographs of the damaged flowers for any replacements or refunds to be honored. All images must be received within 48 hours of receipt of the flowers.

Please call 786-749-4338 with any questions or concerns you might have or email us at procurement@ebloomsdirect.com. Customer service is available Monday through Friday, 8 a.m. to 5 p.m. Eastern Time. When calling, please have your purchase order and/or order number to facilitate locating the original order placed.

Late or missing refunds

If a granted refund has not been received yet, first check your bank account, then contact your credit card company; this process can take some time until the refund is officially posted. If you have done all of this and your refund does not reflect on your account after 72 hours, please contact us at eBlooms Direct.

Gifts

If the flower purchased was marked as a gift when purchased and shipped directly to you, you’ll receive a replacement or credit for the value of your refund. When you call our customer service department, they will determine whether a replacement or refund will be granted.

Shipping

We have chosen UPS and FedEx as our worldwide shipper. With each order, you will be supplied a tracking number that will allow you to track your flowers from the time they leave the farm to its delivery arrival at the final destination of your choice.

At the time of delivery, there must be someone to sign for your boxes. Our logistic partners allow you to make alternate delivery arrangements if they are notified 24 hours prior to its requested delivery date. Refunds will not be given for circumstances resulting from negligence.